Algonquin Careers Academy - Ottawa

Address: 1830 Bank Street, Ottawa, Ontario K1V 7Y6, Canada
  • Programs
  • About

Medical Office Assistant

Are you an organized individual with excellent customer service skills who loves to work in a fast paced environment? The Medical Office Assistant program may be the right choice for you.

The growing need for medical and dental services by an aging population combined with a strong government focus on improving access to healthcare in Ontario is fuelling demand for trained and knowledgeable Medical Office Assistants.

Medical Office Assistant Program Objective  

The Medical Office Assistant (MOA) Diploma program is designed to provide our students with the medical, clerical, and communication skills necessary to start a career as a member of the health care team in a medical or dental office.

This four week practical placement combined with the 29 week classroom instruction ensures our students graduate with confidence and a familiarity with medical terminology, office procedures, microcomputer applications, customer service and related skills.

In the MOA program, all of the aspects of a busy office are addressed including:

  • scheduling and confirming medical appointments
  • filing
  • telephone protocol
  • letter writing
  • business communications
  • confidentiality and legal aspects
  • records and inventory management
  • handling mail and Ministry of Health billing

Students learn:

  • patient registration
  • how to take family history
  • medical history and patient history
  • the various body systems and how they function
  • medical terms including those related to diagnosis and treatment
  • how to initiate procedural set ups including patient preparation
  • how to perform diagnostic procedures
  • how to collect patient specimens

A portion of the course addresses administration of a dental office including dental office procedures. Students will learn both Accuro, the number one single platform electronic medical record (EMR) system used in Canada, and AbleDent, the software of choice for dental offices.

The focus of our Medical Office Assistant program is on preparing our students to be efficient and effective in the medical and dental office environments.

In-class Diploma Program

  • 33 weeks total time to complete including a 4 week full time clinical placement
  • Classes scheduled Monday to Friday, 4 hours per day

Other Programs at Algonquin Careers Academy - Ottawa

Business / Marketing / Admin.
Health Sciences
Law and Legal Administration

Algonquin Careers Academy is a leading provider of career training diploma, online and continuing education programs in Ottawa and Mississauga, Ontario. Since 1981 Algonquin Careers Academy has been changing lives by providing our students with high quality, industry specific, career training.

Should you be interested in Health Care programs, Algonquin offers Medical Office Assistant, Personal Support Worker, Medical Laboratory Assistant/Technician, Fitness and Health Promotion, Pharmacy Assistant and Pharmacy Technician Diploma programs. The Pharmacy Technician program is accredited by the Canadian Council for Accreditation of Pharmacy Programs.

Our Business programs include an Accounting and Payroll Administrator diploma program and a Paralegal diploma program. The Paralegal program is accredited by the Law Society of Upper Canada.

In the exciting field of Travel and Hospitality, we offer a Travel Counsellor diploma program.

Algonquin Careers Academy is a Canadian owned private Career College. If you would like to learn more about our college and the programs we offer please fill out the form today. 

Algonquin Careers Academy - Ottawa:
1830 Bank Street, Ottawa, Ontario K1V 7Y6, Canada


School Name