Oxford College of Arts, Business and Technology - Mississauga

The Medical Office Assistant diploma program at Oxford College prepares students to find employment in the growing healthcare sector. As a medical office assistant, you will greet people arriving at a medical office, hospital, or other establishment. You’ll also direct visitors to the appropriate person or service, answer and forward telephone calls, take messages, schedule appointments, and perform other clerical duties.

Our program balances the medical knowledge and technical skills needed to succeed as a medical office assistant. Students will be well-equipped to find a rewarding career in this rapidly growing industry.

Students will learn how to:

• Greet patients and schedule appointments using manual or computerized system, direct them to the appropriate contacts or services, and provide general information in person and by phone
• Perform clerical duties and maintain front desk security and security access lists
• Receive and record payments for services
• Interview patients to obtain and process information required to provide hospital and medical services