Community Support Worker - Social Services
Community and social service workers administer and implement a variety of social assistance programs and community services (life skills workshops, substance abuse treatment programs and other community and social service programs). They assist clients in dealing with personal and social problems. They are employed by social service and government agencies, group homes, correctional facilities and other establishments.
Community and social service workers may interview clients to obtain their case histories and other background information. They may prepare intake reports, assess their clients and investigate their eligibility for social benefits. If necessary, they will refer their clients to other social services. Later, they meet again with their clients to assess their progress, give them support and discuss any difficulties or problems. Community and social service workers may work in schools as para-professionals assisting with children with special needs along side occupational therapists or provide respite for families with children with special needs.
This work is done under the supervision of social workers or health care professionals. They also can assist in evaluating the effectiveness of these treatment programs by tracking clients’ behavioural changes and responses to interventions. Community and social service workers maintain contact with other social service agencies involved with their clients to provide information and to obtain feedback on clients’ overall progress.
Note: CPR, First Aid, and Food Safe will be completed during the program.
Career Opportunities
Child and Youth Care Worker; Women’s Shelter Worker; Family Place Worker; Teen Pregnancy and Parenting Support Worker; Settlement/Newcomers Service Worker
Other Programs at Sprott Shaw College - Penticton
Finance
Business / Management / Office Services
Education
Healthcare
Nursing
Travel, Tourism, and Hospitality

Welcome to our Penticton campus! We are located in the heart of the South Okanagan, easily accessed from Summerland, the Oliver / Osoyoos region and Keremeos to the west. Penticton is an amazing little city nestled between not 1, but 2, world famous lakes; we are hot in the summer and mild in the winter. Spend the summer at the beach, floating down the river channel or exploring the surrounding hills and vineyards. Just don’t forget to pick up some fresh, locally grown fruit along the way. If winter is your season for fun, we are a short 30 minute drive from Apex Ski Resort, home of world class skiing and boarding.
So why come to our campus? Let’s start with the dedicated, qualified instructors and move on to the educational standards that surpass industry expectations. What about the small classes that encourage communication and interaction between students and instructors. Let’s not forget the lifetime refresher program available to every one of our graduates.
* Not all programs available at all campuses
Sprott Shaw College - Penticton:2603 Skaha Lake Road, Penticton, British Columbia V2A 6E8, Canada